Incidents | QA Wolf Incidents reported on status page for QA Wolf https://status.qawolf.com/ https://d1lppblt9t2x15.cloudfront.net/logos/ab805d825c2a26e9f860cc47051f3f07.png Incidents | QA Wolf https://status.qawolf.com/ en App Health is down https://status.qawolf.com/incident/582041 Tue, 27 May 2025 21:00:55 -0000 https://status.qawolf.com/incident/582041#c33fd6232f3c956eb7300abe9c4b64e59489ea8e0962b5caceaf43666cb3b53c App Health recovered. App Health is down https://status.qawolf.com/incident/582041 Tue, 27 May 2025 20:35:53 -0000 https://status.qawolf.com/incident/582041#b64b525e0525de0938ee0b75fb3f5805a5ace6d031726a13cee8b7901ccbce4e App Health went down. App Health is down https://status.qawolf.com/incident/559180 Fri, 09 May 2025 09:48:35 -0000 https://status.qawolf.com/incident/559180#b74bfee01094aead936646839cf66a0f168ce06e84352d16320a826dd08eac24 App Health recovered. App Health is down https://status.qawolf.com/incident/559180 Fri, 09 May 2025 09:41:17 -0000 https://status.qawolf.com/incident/559180#f9541ee9e90b95607fdf91156e6db0a69aaab48688ef08c32e1568a1e713dd6f App Health went down. Workflows involving sending or receiving emails with uncommon characters in the address are failing, affecting some customers https://status.qawolf.com/incident/556933 Mon, 05 May 2025 21:57:00 -0000 https://status.qawolf.com/incident/556933#e88f547c006dcf4906b27350adfcf7028cdd80a5374a9899d8801d0f40e7a606 At this time we believe the issue to be resolved. Workflows involving sending or receiving emails with uncommon characters in the address are failing, affecting some customers https://status.qawolf.com/incident/556933 Mon, 05 May 2025 20:41:00 -0000 https://status.qawolf.com/incident/556933#b25302929f1a5f52fa91496a32bb6e9dc7a45c95358c5c2202e1ebe93882ac2d We have released a fix and most tests should be able to send and receive emails now. There may continue to be some delay for a short time. We are monitoring. Workflows involving sending or receiving emails with uncommon characters in the address are failing, affecting some customers https://status.qawolf.com/incident/556933 Mon, 05 May 2025 17:30:00 -0000 https://status.qawolf.com/incident/556933#97158273cdb3c8e5b2ae575c33b24eab87254d6a120e9760d175f892e6f5bae0 Some workflows test features that involve sending and receiving emails. Recent changes to the emailer service that supports these tests are causing some emails to be rejected due to invalid email addresses, even when those addresses are actually valid. We have identified the problematic code and are working on a hotfix. Not possible to log into the QA Wolf app if you are logged out https://status.qawolf.com/incident/549942 Wed, 23 Apr 2025 22:25:00 -0000 https://status.qawolf.com/incident/549942#b01b262f5db2b4361cee135215dc3780371cb680433c295e524075414a4f9b8a Update – Apr 23, 2025 at 16:17 PDT All of our users have been able to receive login code emails and access the QA Wolf app, and we are no longer seeing impact to our services. SendGrid continues to report degraded performance on their end, and we will continue to monitor their status for any changes. Update – Apr 23, 2025 at 15:49 PDT SendGrid has applied a workaround to improve email deliverability. Most users should now be able to receive login code emails and access the QA Wolf app. Some users may still be affected. We’re continuing to monitor the situation. You can follow SendGrid’s status here: https://status.sendgrid.com/. Emails Are Down Due To An Outage With SendGrid https://status.qawolf.com/incident/549928 Wed, 23 Apr 2025 21:47:00 -0000 https://status.qawolf.com/incident/549928#696f6318fbc7167dbcd2d6d0b672e131b870b9fa4e33e295980de1ac73e66863 Update – Apr 23, 2025 at 16:17 PDT We are no longer seeing any impact to QA Wolf workflows. SendGrid continues to report degraded service, and we will continue to monitor their status. Update – Apr 23, 2025 at 15:49 PDT Some customer workflows experienced failures due to a SendGrid outage impacting email delivery. SendGrid has implemented a workaround, and most email-related workflows are now functioning as expected. We are continuing to monitor the situation and will share further updates as needed. Follow SendGrid’s status here: https://status.sendgrid.com/.