Incidents | QA Wolf Incidents reported on status page for QA Wolf https://status.qawolf.com/ https://d1lppblt9t2x15.cloudfront.net/logos/ab805d825c2a26e9f860cc47051f3f07.png Incidents | QA Wolf https://status.qawolf.com/ en Emails is down https://status.qawolf.com/incident/609287 Thu, 26 Jun 2025 02:45:41 -0000 https://status.qawolf.com/incident/609287#c42e7b478c5e64ca9ac037839b505ebd78c6bf2263ac946b85319335f1b134a0 Emails recovered. Emails is down https://status.qawolf.com/incident/609287 Thu, 26 Jun 2025 01:52:45 -0000 https://status.qawolf.com/incident/609287#b185deac21b5af26a64cced0f48f1e9c2e650392278c74289ad31ce9252e3780 Emails went down. Emails is down https://status.qawolf.com/incident/608574 Wed, 25 Jun 2025 00:46:42 -0000 https://status.qawolf.com/incident/608574#42246ab4ee3d2f93862c5397cface6dbc0cc36c4b0b6d3250376885c1d21e13f Emails recovered. Emails is down https://status.qawolf.com/incident/608574 Wed, 25 Jun 2025 00:16:33 -0000 https://status.qawolf.com/incident/608574#a2ac3bf2ff3e4a947b54c3f84ef028a657b3101fea40adcd6346cdb7d523d972 Emails went down. Email API Health is down https://status.qawolf.com/incident/607940 Tue, 24 Jun 2025 09:33:41 -0000 https://status.qawolf.com/incident/607940#043e1761d43ab2f3dd953b8f795f296adbc1046eda1f4f67582eb73bf73a1ba1 Email API Health recovered. Email API Health is down https://status.qawolf.com/incident/607940 Tue, 24 Jun 2025 09:32:00 -0000 https://status.qawolf.com/incident/607940#c563c5bfab24f9565dc1771181cba5c9209e819e2a130e3f3150e60d1543e563 Email API Health went down. Email API Health is down https://status.qawolf.com/incident/607940 Tue, 24 Jun 2025 01:18:29 -0000 https://status.qawolf.com/incident/607940#fc065754e66486e794e1ef9a2f23bd6f6896d171efe39eeae56d1dbabeb1370f Email API Health recovered. Email API Health is down https://status.qawolf.com/incident/607940 Tue, 24 Jun 2025 00:41:44 -0000 https://status.qawolf.com/incident/607940#bd653ba046cdde7a3831f9cdce0ad6aec60ebaffe00caac40aba8e76ff1c235d Email API Health went down. Some services are down https://status.qawolf.com/incident/601694 Thu, 12 Jun 2025 20:32:00 -0000 https://status.qawolf.com/incident/601694#a1e36eb144272059fdf4b37d7017b4775c1ca55a1e34be96e88355ad35d8d36c The issues with our upstream cloud provider have begun to resolve. We’re seeing recovery across our services, and our platform is now back online and fully operational. We will continue to monitor for stability. Thank you for your patience. Upstream cloud provider issues https://status.qawolf.com/incident/601813 Thu, 12 Jun 2025 20:23:00 -0000 https://status.qawolf.com/incident/601813#e41596498542455b56b6fcf42c07cb4cd837a5a2c9b0c998224e0ed0d4550ff0 The issues with our upstream cloud provider have begun to resolve. We’re seeing recovery across our services, and our platform is now back online and fully operational. We will continue to monitor for stability. Thank you for your patience. Upstream cloud provider issues https://status.qawolf.com/incident/601813 Thu, 12 Jun 2025 18:27:00 -0000 https://status.qawolf.com/incident/601813#ceca752d6719909f0e81683384e6c3964d022f042e0b99918deece19900f3fd4 We’re currently experiencing issues due to an outage with our upstream cloud provider. Our team is actively monitoring the situation and working to obtain updates from the provider. We’ll share more information as soon as it becomes available. Some services are down https://status.qawolf.com/incident/601694 Thu, 12 Jun 2025 18:05:09 -0000 https://status.qawolf.com/incident/601694#9eb3fdad7ab3e4a22db5f156665382fd0f64a4f2ca9f40a2bbfe7094141dc504 App Health went down. Some Customers are affected by degraded Emailer service https://status.qawolf.com/incident/596251 Tue, 03 Jun 2025 13:00:00 -0000 https://status.qawolf.com/incident/596251#1da174ce9749a2a91e427a74dcb5276e19c2a393aaf5a032f22fda2b8ce8d19a We found out that our infrastructure played no role in these failed Workflows. Workflows involving sending or receiving emails with uncommon characters in the address are failing, affecting some customers https://status.qawolf.com/incident/556933 Mon, 05 May 2025 21:57:00 -0000 https://status.qawolf.com/incident/556933#e88f547c006dcf4906b27350adfcf7028cdd80a5374a9899d8801d0f40e7a606 At this time we believe the issue to be resolved. Workflows involving sending or receiving emails with uncommon characters in the address are failing, affecting some customers https://status.qawolf.com/incident/556933 Mon, 05 May 2025 20:41:00 -0000 https://status.qawolf.com/incident/556933#b25302929f1a5f52fa91496a32bb6e9dc7a45c95358c5c2202e1ebe93882ac2d We have released a fix and most tests should be able to send and receive emails now. There may continue to be some delay for a short time. We are monitoring. Workflows involving sending or receiving emails with uncommon characters in the address are failing, affecting some customers https://status.qawolf.com/incident/556933 Mon, 05 May 2025 17:30:00 -0000 https://status.qawolf.com/incident/556933#97158273cdb3c8e5b2ae575c33b24eab87254d6a120e9760d175f892e6f5bae0 Some workflows test features that involve sending and receiving emails. Recent changes to the emailer service that supports these tests are causing some emails to be rejected due to invalid email addresses, even when those addresses are actually valid. We have identified the problematic code and are working on a hotfix. Not possible to log into the QA Wolf app if you are logged out https://status.qawolf.com/incident/549942 Wed, 23 Apr 2025 22:25:00 -0000 https://status.qawolf.com/incident/549942#b01b262f5db2b4361cee135215dc3780371cb680433c295e524075414a4f9b8a Update – Apr 23, 2025 at 16:17 PDT All of our users have been able to receive login code emails and access the QA Wolf app, and we are no longer seeing impact to our services. SendGrid continues to report degraded performance on their end, and we will continue to monitor their status for any changes. Update – Apr 23, 2025 at 15:49 PDT SendGrid has applied a workaround to improve email deliverability. Most users should now be able to receive login code emails and access the QA Wolf app. Some users may still be affected. We’re continuing to monitor the situation. You can follow SendGrid’s status here: https://status.sendgrid.com/. Emails Are Down Due To An Outage With SendGrid https://status.qawolf.com/incident/549928 Wed, 23 Apr 2025 21:47:00 -0000 https://status.qawolf.com/incident/549928#696f6318fbc7167dbcd2d6d0b672e131b870b9fa4e33e295980de1ac73e66863 Update – Apr 23, 2025 at 16:17 PDT We are no longer seeing any impact to QA Wolf workflows. SendGrid continues to report degraded service, and we will continue to monitor their status. Update – Apr 23, 2025 at 15:49 PDT Some customer workflows experienced failures due to a SendGrid outage impacting email delivery. SendGrid has implemented a workaround, and most email-related workflows are now functioning as expected. We are continuing to monitor the situation and will share further updates as needed. Follow SendGrid’s status here: https://status.sendgrid.com/.