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Some workflows that rely on emails are failing

Feb 01 at 07:48am PST
Affected services
QA Wolf Platform

Feb 01 at 04:11pm PST

The functionality is back to normal.

Feb 01 at 02:25pm PST

We have identified the primary cause and have performed adjustments to improve the behavior of the email system. The affected workflows should start to slowly return to normal.

Feb 01 at 10:37am PST

We continue investigating. A part of workflows continues to be affected and some emails continue to be intermittently failing.

Feb 01 at 07:48am PST

A portion of workflows that rely on receiving emails are not receiving emails even when the emails have been sent correctly. As a result, workflows falsely fail.