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Degraded
Workflows involving sending or receiving emails with uncommon characters in the address are failing, affecting some customers
May 5, 2025 at 5:30pm UTC
Affected services
App
Resolved
May 5, 2025 at 9:57pm UTC
At this time we believe the issue to be resolved.
Affected services
Updated
May 5, 2025 at 8:41pm UTC
We have released a fix and most tests should be able to send and receive emails now. There may continue to be some delay for a short time. We are monitoring.
Affected services
Created
May 5, 2025 at 5:30pm UTC
Some workflows test features that involve sending and receiving emails. Recent changes to the emailer service that supports these tests are causing some emails to be rejected due to invalid email addresses, even when those addresses are actually valid.
We have identified the problematic code and are working on a hotfix.
Affected services