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Resolved

Degraded performance and slow load times

Jul 16, 2026 at 8:40am UTC
Affected services
App

Resolved
Jul 16, 2026 at 10:18am UTC

The upstream provider (WorkOS) has implemented a fix, and app.qawolf.com is loading normally again.

Sign-in and load times have returned to normal, and error rates have recovered. This incident is resolved. Thanks for your patience while we worked through it.

Updated
Jul 16, 2026 at 9:51am UTC

Our upstream authentication provider (WorkOS) is experiencing a major outage that's affecting sign-in and initial load for app.qawolf.com.

Their engineering team is actively investigating. There's no root cause or ETA from their side yet.

Users may see slow load times when signing in or first loading the app. Once loaded, the app is functioning normally, the runs, emails and QA Wolf AI are unaffected.

We'll post another update as soon as we hear more from the provider.

Created
Jul 16, 2026 at 8:40am UTC

We're currently experiencing degraded performance affecting app.qawolf.com. Users may see load times exceeding 2 minutes and intermittent timeouts when accessing the app.

We've traced the issue to a third-party authentication provider (WorkOS) experiencing elevated latency, which is delaying requests that load your teams and workspace data. Test execution and results are unaffected this is isolated to app access and loading.

We're monitoring the upstream provider's status and will update as we learn more. Thanks for your patience